Maharashtra State Board · HSC Commerce · Class 11 (Std XI)
Class 11 OCM Chapter 8: Introduction to Management
Short notes, key concepts, quick revision and practice MCQs with answers
Management means using resources effectively to achieve objectives. Just as a family balances income, expenses and savings by planning and reviewing, every business needs management to reach its goals.
Key concepts: Introduction to Management
- Meaning
- The efforts taken to achieve objectives by planning, organising, staffing, directing and controlling the resources.
- Functions
- Planning, Organising, Staffing, Directing and Controlling (POSDC).
- Levels
- Top level (policy making), middle level (implementation) and lower/supervisory level (day-to-day operations).
- Why it matters
- Proper management principles and policies improve efficiency, expand business and raise profit (e.g. a modernised shop with CCTV, bar-code billing, staff incentives).
- Management in daily life
- Budgeting, classifying needs, arranging resources and reviewing results happen even in a family.
Quick revision: important points
- Management is a goal-directed process.
- Henri Fayol: 14 principles; F.W. Taylor: scientific management.
- Modern departmental stores use discounts, offers and home delivery to attract customers.
Practice MCQs with answers
Management primarily aims to:
- Achieve objectives effectively
- Avoid all planning
- Increase confusion
- Reduce output
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Answer: A. Achieve objectives effectively
It is goal-oriented.Which is NOT a function of management?
- Planning
- Staffing
- Controlling
- Ignoring
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Answer: D. Ignoring
Planning, organising, staffing, directing and controlling are the functions.Policy making is mostly done by the:
- Top level management
- Lower level management
- Customers
- Suppliers
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Answer: A. Top level management
Top management frames policies.A family budget is an example of:
- Management in daily life
- Barter
- Trade war
- Export
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Answer: A. Management in daily life
Planning income and expenses is management.Fayol is known for:
- 14 principles of management
- Barter system
- Law of demand
- Census
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Answer: A. 14 principles of management
Henri Fayol gave 14 principles.
All Class 11 OCM chapters
- Chapter 1: Introduction of Commerce and Business
- Chapter 2: Trade
- Chapter 3: Small Scale Industry and Business
- Chapter 4: Forms of Business Organisation - I (Private Sector)
- Chapter 5: Forms of Business Organisation - II (Public Sector)
- Chapter 6: Institutes Supporting Business
- Chapter 7: Business Environment
- Chapter 8: Introduction to Management