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Maharashtra State Board · HSC Commerce · Class 11 (Std XI)

Class 11 OCM Chapter 8: Introduction to Management

Short notes, key concepts, quick revision and practice MCQs with answers

Management means using resources effectively to achieve objectives. Just as a family balances income, expenses and savings by planning and reviewing, every business needs management to reach its goals.

Key concepts: Introduction to Management

Meaning
The efforts taken to achieve objectives by planning, organising, staffing, directing and controlling the resources.
Functions
Planning, Organising, Staffing, Directing and Controlling (POSDC).
Levels
Top level (policy making), middle level (implementation) and lower/supervisory level (day-to-day operations).
Why it matters
Proper management principles and policies improve efficiency, expand business and raise profit (e.g. a modernised shop with CCTV, bar-code billing, staff incentives).
Management in daily life
Budgeting, classifying needs, arranging resources and reviewing results happen even in a family.

Quick revision: important points

Practice MCQs with answers

  1. Management primarily aims to:

    1. Achieve objectives effectively
    2. Avoid all planning
    3. Increase confusion
    4. Reduce output
    Show answer

    Answer: A. Achieve objectives effectively
    It is goal-oriented.

  2. Which is NOT a function of management?

    1. Planning
    2. Staffing
    3. Controlling
    4. Ignoring
    Show answer

    Answer: D. Ignoring
    Planning, organising, staffing, directing and controlling are the functions.

  3. Policy making is mostly done by the:

    1. Top level management
    2. Lower level management
    3. Customers
    4. Suppliers
    Show answer

    Answer: A. Top level management
    Top management frames policies.

  4. A family budget is an example of:

    1. Management in daily life
    2. Barter
    3. Trade war
    4. Export
    Show answer

    Answer: A. Management in daily life
    Planning income and expenses is management.

  5. Fayol is known for:

    1. 14 principles of management
    2. Barter system
    3. Law of demand
    4. Census
    Show answer

    Answer: A. 14 principles of management
    Henri Fayol gave 14 principles.

All Class 11 OCM chapters

Class 11 OCM notes: all chapters